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Status:
The Pennsylvania Department of Environmental Protection (DEP) offers two types of
environmental dispute resolution services, facilitation and mediation, through its
Training and ADR Services Division. Facilitation is used primarily to assist public
decisionmaking meetings and to a limited extent with regulatory negotiations. Mediation is
used to resolve more specific conflicts, with primarily in-house mediators helping the
parties reach their own agreements.
Legal Authority:
PA. STAT. ANN. tit. 35, § 6020.708 (West 1993) (authorizing mediation, arbitration,
or similar procedures when more than one person may be liable under the states
hazardous sites cleanup laws); PA. STAT. ANN. tit. 35, § 6020.902(9) (West 1993)
(authorizing the expenditure of funds on "environmental mediation" regarding
cleanup of hazardous sites); PA. STAT. ANN. tit. 35, § 6022.210(d) (West 1993)
(permitting arbitration of disputes relating to response costs arising from the release of
hazardous materials); PA. STAT. ANN. tit. 42, § 5949 (West 1998) (making mediation
communications privileged); PA. STAT. ANN. tit. 42, §§ 73017362 (West 1998)
(codifying the Pennsylvania Uniform Arbitration Act, which authorizes the use of
arbitration agreements and establishes law governing the validity of and procedure used in
arbitrations).
Contact Information:
Karen Mitchell, Manager
Training and ADR Services Division
Department of Environmental Protection
400 Market Street
Harrisburg, PA 17105
Phone: (717) 783-5787
Fax: (717) 787-2938
E-mail: mitchell_karen@dep.state.pa.us
Program Summary
The Pennsylvania DEP offers two types of environmental ADR
services, facilitation and mediation, through its Training and ADR Services Division. The
program began three years ago as a facilitation program in response to the need for better
public participation in decisionmaking and conflict resolution. Initially, the program was
contracted out, but then the DEP decided to bring it in-house and expand services to
include mediation. Pennsylvanias program was the brain-child of "a small group
of champions"about a half-dozen middle managers in the DEP. The program did not
begin to flourish until a new governor and new departmental leadership took an active
interest in it.
Today, the program is almost entirely run
in-house, with contractors being used only when parties are concerned about neutrality or
the case is beyond the abilities of the DEP. With facilitation, the focus is on assisting
small or large groupsoften involving the public or regulated groupsin working
together more collaboratively. In mediation, the focus is on helping the parties in a
specific dispute work together to reach an agreement. The program is working to change the
DEPs philosophy away from resolving conflict through litigation toward helping those
who want to comply, while saving enforcement tools for companies intent on avoiding
compliance.
Lessons Learned
The best way to combat resistance to EDR
programs is to work with people already interested in the project. Do not waste efforts
trying to convince people who are not interested; let them come around later.
- "Go the direction the horse is taking you."
- It is very difficult to implement a program when the top level of
the organization is not interested. "Lip service is not enough." High-level
commitment is essential.
- It takes some people within the agency a long time to get used to
the idea of EDR. They may feel comfortable with the status quo and not see the need for
change.
Further information
Publications
Fact sheets about the Pennsylvania program are available by contacting the
Training and ADR Services Division of the Department of Environmental Protection at (717)
783-2020
or at the following Website: http://www.dep.state.pa.us/info_subject/
fac_med/fac_med.htm
Indiana Conflict Resolution Institute
Last updated: June 1999
Comments: ICRI Administrator
Copyright 1999 -
Indiana University, Bloomington |